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Terms of Service
Terms of Service
Last Updated: February 6th, 2025
Introduction
Welcome to Dresskiss. We know that legal documents can be tedious, but these Terms of Service are important as they govern your use of our website and protect both your rights and ours.
By visiting our site and/or making a purchase, you agree to be bound by our Terms of Service, including all applicable policies and notices. These terms apply to all users, including browsers, vendors, customers, merchants, and contributors.
If you disagree with any part of these terms, please refrain from using our website or services.
Our store is hosted on Ueeshop, which provides the e-commerce platform enabling us to sell our products and services.
Throughout this document, the terms "Dresskiss," "we," "us," and "our" refer to Dresskiss. The terms "you" and "your" refer to you, the user and customer of our website.
Section 1: Age Requirements
Dresskiss does not knowingly collect data from or sell products directly to children. By accessing our Site, you confirm that you are 18 years of age or older, or that you are using the Site under the supervision of a parent or legal guardian who accepts responsibility for your actions. If you are a parent or guardian authorizing a minor to use the Services, you agree to be bound by these Terms of Service in their entirety.
Section 2: Order Acceptance And Payment
2.1 Order Acceptance: All orders placed on our Site are subject to product availability and price confirmation. A legally binding contract for the purchase of goods is only formed once your payment has been approved and your payment method has been successfully debited. Dresskiss reserves the right to refuse, limit, or cancel any order at our sole discretion for reasons including, but not limited to:
▪ Limited product availability or stock discrepancies;
▪ Errors in pricing or product descriptions;
▪ Identification of potential fraudulent activity or unauthorized transactions.
2.2 Payment Processing: To ensure security, payments are processed through authorized third-party service providers (e.g., PayPal or international payment gateways). While we facilitate these transactions, your use of such payment services is governed by their respective terms and conditions. Dresskiss is not a party to those third-party agreements and shall not be held liable for technical issues or disputes arising directly between you and the payment provider.
Section 3: User Conduct And Obligations
By accessing and using the Site, you agree to use our Services responsibly and in good faith. Specifically, you represent and warrant that you shall:
3.1 Accuracy of Transactions: Ensure all selected product attributes (such as size, color, and quantity) are correct and provide accurate, current, and complete shipping and contact information. You acknowledge that Dresskiss is not liable for delivery failures resulting from inaccurate information provided by you.
3.2 Lawful Use: Use the Site and its Services exclusively for lawful purposes and in compliance with all applicable local, state, federal, and international laws or regulations.
3.3 Intellectual Property: Respect all intellectual property rights. You shall not infringe upon or violate the intellectual property rights of Dresskiss or any third party.
3.4 Prohibited Conduct: Refrain from any actions that are harmful, offensive, or disruptive, including but not limited to:
▪️Harassment and Discrimination: Engaging in harassment, abuse, defamation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
▪️Deceptive Practices: Submitting false, misleading, or fraudulent information, or engaging in phishing, spamming, or scraping.
▪️Malicious Activities: Uploading or transmitting viruses, malware, or any other type of malicious code that may compromise the functionality of the Site or the security of other users.
▪️Privacy Violations: Collecting, tracking, or harvesting the personal information of others without explicit consent.
Section 4: Promotional Codes And Programs
Dresskiss may, at its sole discretion, offer promotional codes, discount programs, or other special offers ("Codes") to some or all users.
4.1 Terms of Use: All Codes are subject to specific terms, including expiration dates and usage limits. Codes hold no cash value and become void once expired. We reserve the right to modify or cancel any Code or Program at any time, as permitted by applicable law.
4.2 Abuse and Cancellation: If we determine, in our sole discretion, that a Code or Program offer has been misused or abused (e.g., unauthorized sharing, fraudulent activity, or technical manipulation) prior to order fulfillment, we reserve the right to:
▪️Cancel the Code and/or the Program offer for the affected order; and Cancel the order without further obligation to fulfill it.
4.3 Refunds: In the event an order is cancelled due to Code abuse and a partial or full payment has already been processed, the paid amount will be refunded to the original payment method used at checkout.
4.4 Support: If you encounter a Code that appears to be malfunctioning but has not yet expired, please contact our support team at service@dresskiss.com for assistance.
Section 5: Product Information
5.1. Product Accuracy and Variations
At Dresskiss, we make every effort to display the colors and images of our products as accurately as possible. However, please note that:
▪️Color Variance: Actual colors may vary slightly due to individual monitor settings, screen calibrations, and ambient lighting conditions during photography.
▪️Product Details: We cannot guarantee that your device’s display will perfectly reflect the true color or texture of the physical product.
▪️Continuous Improvement: We strive for absolute accuracy, but specifications and details remain subject to periodic updates to ensure the best possible product quality.
5.2. Availability and Order Corrections
All orders are subject to stock availability. If a product becomes unavailable after an order is placed but before shipment, we will notify you promptly. In such cases, you may choose to exchange the item or receive a full refund.
We reserve the right to correct any typographical errors or inaccuracies related to pricing or specifications. If a significant error affects your order, we will contact you to provide a resolution before processing the transaction.
5.3. Pricing, Taxes, and Duties
Transparent Pricing: All prices displayed on our Site are final.
No Hidden Fees: The checkout price includes all applicable costs. Dresskiss operates on a DDP (Delivered Duty Paid) basis, meaning customs duties, import fees, and VAT are included in the final purchase price. Customers will not be required to pay additional taxes or duties upon delivery.
5.4. Custom Orders
For customized/personalized products, the specifications are considered finalized once confirmed through our official communication channels (Typically email). Due to their personalized nature, custom orders are governed by specific cancellation terms as outlined in our [Return Policy].
5.5. Significant Discrepancies
If the product received differs significantly from the order specifications within 30 days of receipt, you are entitled to request a return or refund in accordance with our Return Policy.
Section 6: Product Availability
6.1. Inventory Constraints: In the event of supply constraints or unforeseen inventory discrepancies, we reserve the right to restrict the number of items available for purchase. If we are unable to fulfill your order after confirmation due to stock unavailability, we will notify you promptly via email and issue a full refund to your original payment method.
6.2. Information Updates: We reserve the right to modify available quantities or update product information at any time to reflect current stock levels, ensuring a transparent shopping experience for all customers.
Section 7: Return, Exchange, Cancellations
At Dresskiss, we stand behind the quality of our products and are committed to your satisfaction. Our Return Policy is our promise to assist you if you are not entirely satisfied with your purchase.
7.1. Return Window: We offer a 30-day return policy, which means you have 30 days after the date of receiving your item to request a return.
7.2. Cancellations and Exchanges:
▪ Cancellations: We accept order cancellations only before the order has been processed or shipped. Once an order is in the fulfillment process, it cannot be cancelled but may be eligible for a return after delivery.
▪ Exchanges: We accept exchange requests for eligible items. Please contact our support team to initiate the process.
7.3. Conditions for Returns: To be eligible for a return, items must be in their original condition: unworn, unused, with all tags attached, and in the original packaging etc.
7.4. Policy Integration: All returns and exchanges are governed by our full [Return & Refund Policy]. We encourage you to review the full policy for detailed information regarding return shipping costs, restocking fees, and refund processing times.
Section 8: Shipping Policy
8.1. Shipping Destinations: Dresskiss currently provides shipping services to the United States, Canada, the United Kingdom, and Australia. Please note that certain remote areas and territories may be excluded from our standard delivery zones. For a detailed list of excluded regions, please refer to our full [Shipping Policy].
8.2. Shipping Timelines: Once your order has been handed over to our third-party logistics providers, the final delivery time is determined by their respective services. While we strive to ensure prompt processing time, we recommend placing orders well in advance for special occasions (e.g., birthdays or holidays) to account for potential carrier delays.
8.3. Carrier Responsibility: Dresskiss is not liable for delays caused by logistics providers, customs clearance, or extreme weather conditions. However, we are committed to your satisfaction and will assist you in tracking and resolving shipment issues to ensure a smooth shopping experience.
8.4. Accuracy of Information: It is the customer’s responsibility to provide accurate and complete shipping information. Dresskiss shall not be held responsible for package loss, delivery delays, or additional costs (such as re-routing fees) resulting from incorrect or incomplete address details provided by the customer.
8.5. Further Information: For detailed information regarding shipping methods, estimated delivery times, and shipping fees, please visit our [Shipping Policy] page.
Section 9: Privacy And Data Security
9.1. Commitment to Privacy: At Dresskiss, we prioritize the privacy and security of your personal information. We collect personal data only when it is strictly necessary to provide our products, process transactions, and improve our services.
9.2. Secure Transactions: We utilize industry-standard SSL (Secure Sockets Layer) encryption technology to protect your sensitive data. All personal and financial information, including credit card details, is transmitted securely through protected communication channels to ensure maximum safety during checkout.
9.3. Data Protection and Use: Your trust is our priority. We strictly adhere to the following principles:
▪ No Data Selling: We will never sell, rent, or trade your contact information or personal data to third parties.
▪ Consent-Based Marketing: We will not use your personal information, photos, or feedback for advertising or promotional purposes without your explicit prior consent.
▪ Service-Focused Collection: Personal data is collected solely to enhance your user experience and fulfill our contractual obligations to you.
9.4. Acceptance of Terms: By using our website, you acknowledge and consent to the practices described in our Privacy Policy. For more comprehensive details on how we collect, use, and protect your information, please visit our full [Privacy Policy] page.
Section 10: Third-Party Links And Services
10.1. Third-Party Content: Certain content, products, and services available via our Service may include materials provided by third parties. These links are provided for your convenience and may direct you to websites that are not affiliated with Dresskiss.
10.2. No Endorsement or Liability: We are not responsible for examining or evaluating the content, accuracy, or safety of third-party materials. Dresskiss does not warrant and shall not have any liability or responsibility for any third-party websites, products, or services.
10.3. Risk Acknowledgment: We are not liable for any harm or damages related to the purchase or use of goods, resources, or content made in connection with any third-party websites. It is your responsibility to: Carefully review the third-party’s policies and practices before engaging in any transaction. Ensure you fully understand their terms and conditions.
10.4. Dispute Resolution: Any complaints, claims, concerns, or questions regarding products or services provided by third parties must be directed to the respective third party.
Section 11: User Content And Submissions
11.1. Content Standards: You agree that any comments, feedback, or other submissions provided by you will not violate the rights of any third party, including but not limited to copyright, trademark, privacy, or other personal and proprietary rights.
11.2. Prohibited Material: You further agree that your submissions shall not:
▪ Contain libelous, unlawful, abusive, or obscene material;
▪ Contain any computer viruses, malware, or harmful code that could affect the operation of our Services or any related websites;
▪ Be used to mislead us or third parties as to the origin of the content.
11.3. Identity and Accuracy: You may not use a false email address, impersonate any individual or entity, or provide inaccurate information. You are solely responsible for the accuracy and legality of any comments you post.
11.4. Disclaimer of Liability: Dresskiss takes no responsibility and assumes no liability for any comments or content posted by you or any third party. We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine, in our sole discretion, is unlawful or violates these Terms.
Section 12: Changes To Terms Of Service
12.1. Right to Amend: Dresskiss reserves the right, at our sole discretion, to update, change, or replace any part of these Terms of Service at any time.
12.2. Notification of Changes: It is your responsibility to check our website periodically for changes. We will notify users of significant updates by posting the revised version on this page and updating the "Last Updated" date at the top of these Terms.
12.3. Acceptance of Terms: Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 13: Incorporation Of Additional Policies
Your purchase and use of products or services through this Site are also governed by our additional policies, including Refund Policy, Shipping Policy, and Privacy Policy. By making a purchase, you acknowledge that you have read, understood, and agreed to be bound by all such applicable policies, which are incorporated herein by reference.
Section 14: Contact Us
Tel: +86 13625006690
Email: service@dresskiss.com
Customer Support Hours: Mon-Fri, 9:00AM - 6:00PM (GMT+8)
Introduction
Welcome to Dresskiss. We know that legal documents can be tedious, but these Terms of Service are important as they govern your use of our website and protect both your rights and ours.
By visiting our site and/or making a purchase, you agree to be bound by our Terms of Service, including all applicable policies and notices. These terms apply to all users, including browsers, vendors, customers, merchants, and contributors.
If you disagree with any part of these terms, please refrain from using our website or services.
Our store is hosted on Ueeshop, which provides the e-commerce platform enabling us to sell our products and services.
Throughout this document, the terms "Dresskiss," "we," "us," and "our" refer to Dresskiss. The terms "you" and "your" refer to you, the user and customer of our website.
Section 1: Age Requirements
Dresskiss does not knowingly collect data from or sell products directly to children. By accessing our Site, you confirm that you are 18 years of age or older, or that you are using the Site under the supervision of a parent or legal guardian who accepts responsibility for your actions. If you are a parent or guardian authorizing a minor to use the Services, you agree to be bound by these Terms of Service in their entirety.
Section 2: Order Acceptance And Payment
2.1 Order Acceptance: All orders placed on our Site are subject to product availability and price confirmation. A legally binding contract for the purchase of goods is only formed once your payment has been approved and your payment method has been successfully debited. Dresskiss reserves the right to refuse, limit, or cancel any order at our sole discretion for reasons including, but not limited to:
▪ Limited product availability or stock discrepancies;
▪ Errors in pricing or product descriptions;
▪ Identification of potential fraudulent activity or unauthorized transactions.
2.2 Payment Processing: To ensure security, payments are processed through authorized third-party service providers (e.g., PayPal or international payment gateways). While we facilitate these transactions, your use of such payment services is governed by their respective terms and conditions. Dresskiss is not a party to those third-party agreements and shall not be held liable for technical issues or disputes arising directly between you and the payment provider.
Section 3: User Conduct And Obligations
By accessing and using the Site, you agree to use our Services responsibly and in good faith. Specifically, you represent and warrant that you shall:
3.1 Accuracy of Transactions: Ensure all selected product attributes (such as size, color, and quantity) are correct and provide accurate, current, and complete shipping and contact information. You acknowledge that Dresskiss is not liable for delivery failures resulting from inaccurate information provided by you.
3.2 Lawful Use: Use the Site and its Services exclusively for lawful purposes and in compliance with all applicable local, state, federal, and international laws or regulations.
3.3 Intellectual Property: Respect all intellectual property rights. You shall not infringe upon or violate the intellectual property rights of Dresskiss or any third party.
3.4 Prohibited Conduct: Refrain from any actions that are harmful, offensive, or disruptive, including but not limited to:
▪️Harassment and Discrimination: Engaging in harassment, abuse, defamation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
▪️Deceptive Practices: Submitting false, misleading, or fraudulent information, or engaging in phishing, spamming, or scraping.
▪️Malicious Activities: Uploading or transmitting viruses, malware, or any other type of malicious code that may compromise the functionality of the Site or the security of other users.
▪️Privacy Violations: Collecting, tracking, or harvesting the personal information of others without explicit consent.
Section 4: Promotional Codes And Programs
Dresskiss may, at its sole discretion, offer promotional codes, discount programs, or other special offers ("Codes") to some or all users.
4.1 Terms of Use: All Codes are subject to specific terms, including expiration dates and usage limits. Codes hold no cash value and become void once expired. We reserve the right to modify or cancel any Code or Program at any time, as permitted by applicable law.
4.2 Abuse and Cancellation: If we determine, in our sole discretion, that a Code or Program offer has been misused or abused (e.g., unauthorized sharing, fraudulent activity, or technical manipulation) prior to order fulfillment, we reserve the right to:
▪️Cancel the Code and/or the Program offer for the affected order; and Cancel the order without further obligation to fulfill it.
4.3 Refunds: In the event an order is cancelled due to Code abuse and a partial or full payment has already been processed, the paid amount will be refunded to the original payment method used at checkout.
4.4 Support: If you encounter a Code that appears to be malfunctioning but has not yet expired, please contact our support team at service@dresskiss.com for assistance.
Section 5: Product Information
5.1. Product Accuracy and Variations
At Dresskiss, we make every effort to display the colors and images of our products as accurately as possible. However, please note that:
▪️Color Variance: Actual colors may vary slightly due to individual monitor settings, screen calibrations, and ambient lighting conditions during photography.
▪️Product Details: We cannot guarantee that your device’s display will perfectly reflect the true color or texture of the physical product.
▪️Continuous Improvement: We strive for absolute accuracy, but specifications and details remain subject to periodic updates to ensure the best possible product quality.
5.2. Availability and Order Corrections
All orders are subject to stock availability. If a product becomes unavailable after an order is placed but before shipment, we will notify you promptly. In such cases, you may choose to exchange the item or receive a full refund.
We reserve the right to correct any typographical errors or inaccuracies related to pricing or specifications. If a significant error affects your order, we will contact you to provide a resolution before processing the transaction.
5.3. Pricing, Taxes, and Duties
Transparent Pricing: All prices displayed on our Site are final.
No Hidden Fees: The checkout price includes all applicable costs. Dresskiss operates on a DDP (Delivered Duty Paid) basis, meaning customs duties, import fees, and VAT are included in the final purchase price. Customers will not be required to pay additional taxes or duties upon delivery.
5.4. Custom Orders
For customized/personalized products, the specifications are considered finalized once confirmed through our official communication channels (Typically email). Due to their personalized nature, custom orders are governed by specific cancellation terms as outlined in our [Return Policy].
5.5. Significant Discrepancies
If the product received differs significantly from the order specifications within 30 days of receipt, you are entitled to request a return or refund in accordance with our Return Policy.
Section 6: Product Availability
6.1. Inventory Constraints: In the event of supply constraints or unforeseen inventory discrepancies, we reserve the right to restrict the number of items available for purchase. If we are unable to fulfill your order after confirmation due to stock unavailability, we will notify you promptly via email and issue a full refund to your original payment method.
6.2. Information Updates: We reserve the right to modify available quantities or update product information at any time to reflect current stock levels, ensuring a transparent shopping experience for all customers.
Section 7: Return, Exchange, Cancellations
At Dresskiss, we stand behind the quality of our products and are committed to your satisfaction. Our Return Policy is our promise to assist you if you are not entirely satisfied with your purchase.
7.1. Return Window: We offer a 30-day return policy, which means you have 30 days after the date of receiving your item to request a return.
7.2. Cancellations and Exchanges:
▪ Cancellations: We accept order cancellations only before the order has been processed or shipped. Once an order is in the fulfillment process, it cannot be cancelled but may be eligible for a return after delivery.
▪ Exchanges: We accept exchange requests for eligible items. Please contact our support team to initiate the process.
7.3. Conditions for Returns: To be eligible for a return, items must be in their original condition: unworn, unused, with all tags attached, and in the original packaging etc.
7.4. Policy Integration: All returns and exchanges are governed by our full [Return & Refund Policy]. We encourage you to review the full policy for detailed information regarding return shipping costs, restocking fees, and refund processing times.
Section 8: Shipping Policy
8.1. Shipping Destinations: Dresskiss currently provides shipping services to the United States, Canada, the United Kingdom, and Australia. Please note that certain remote areas and territories may be excluded from our standard delivery zones. For a detailed list of excluded regions, please refer to our full [Shipping Policy].
8.2. Shipping Timelines: Once your order has been handed over to our third-party logistics providers, the final delivery time is determined by their respective services. While we strive to ensure prompt processing time, we recommend placing orders well in advance for special occasions (e.g., birthdays or holidays) to account for potential carrier delays.
8.3. Carrier Responsibility: Dresskiss is not liable for delays caused by logistics providers, customs clearance, or extreme weather conditions. However, we are committed to your satisfaction and will assist you in tracking and resolving shipment issues to ensure a smooth shopping experience.
8.4. Accuracy of Information: It is the customer’s responsibility to provide accurate and complete shipping information. Dresskiss shall not be held responsible for package loss, delivery delays, or additional costs (such as re-routing fees) resulting from incorrect or incomplete address details provided by the customer.
8.5. Further Information: For detailed information regarding shipping methods, estimated delivery times, and shipping fees, please visit our [Shipping Policy] page.
Section 9: Privacy And Data Security
9.1. Commitment to Privacy: At Dresskiss, we prioritize the privacy and security of your personal information. We collect personal data only when it is strictly necessary to provide our products, process transactions, and improve our services.
9.2. Secure Transactions: We utilize industry-standard SSL (Secure Sockets Layer) encryption technology to protect your sensitive data. All personal and financial information, including credit card details, is transmitted securely through protected communication channels to ensure maximum safety during checkout.
9.3. Data Protection and Use: Your trust is our priority. We strictly adhere to the following principles:
▪ No Data Selling: We will never sell, rent, or trade your contact information or personal data to third parties.
▪ Consent-Based Marketing: We will not use your personal information, photos, or feedback for advertising or promotional purposes without your explicit prior consent.
▪ Service-Focused Collection: Personal data is collected solely to enhance your user experience and fulfill our contractual obligations to you.
9.4. Acceptance of Terms: By using our website, you acknowledge and consent to the practices described in our Privacy Policy. For more comprehensive details on how we collect, use, and protect your information, please visit our full [Privacy Policy] page.
Section 10: Third-Party Links And Services
10.1. Third-Party Content: Certain content, products, and services available via our Service may include materials provided by third parties. These links are provided for your convenience and may direct you to websites that are not affiliated with Dresskiss.
10.2. No Endorsement or Liability: We are not responsible for examining or evaluating the content, accuracy, or safety of third-party materials. Dresskiss does not warrant and shall not have any liability or responsibility for any third-party websites, products, or services.
10.3. Risk Acknowledgment: We are not liable for any harm or damages related to the purchase or use of goods, resources, or content made in connection with any third-party websites. It is your responsibility to: Carefully review the third-party’s policies and practices before engaging in any transaction. Ensure you fully understand their terms and conditions.
10.4. Dispute Resolution: Any complaints, claims, concerns, or questions regarding products or services provided by third parties must be directed to the respective third party.
Section 11: User Content And Submissions
11.1. Content Standards: You agree that any comments, feedback, or other submissions provided by you will not violate the rights of any third party, including but not limited to copyright, trademark, privacy, or other personal and proprietary rights.
11.2. Prohibited Material: You further agree that your submissions shall not:
▪ Contain libelous, unlawful, abusive, or obscene material;
▪ Contain any computer viruses, malware, or harmful code that could affect the operation of our Services or any related websites;
▪ Be used to mislead us or third parties as to the origin of the content.
11.3. Identity and Accuracy: You may not use a false email address, impersonate any individual or entity, or provide inaccurate information. You are solely responsible for the accuracy and legality of any comments you post.
11.4. Disclaimer of Liability: Dresskiss takes no responsibility and assumes no liability for any comments or content posted by you or any third party. We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine, in our sole discretion, is unlawful or violates these Terms.
Section 12: Changes To Terms Of Service
12.1. Right to Amend: Dresskiss reserves the right, at our sole discretion, to update, change, or replace any part of these Terms of Service at any time.
12.2. Notification of Changes: It is your responsibility to check our website periodically for changes. We will notify users of significant updates by posting the revised version on this page and updating the "Last Updated" date at the top of these Terms.
12.3. Acceptance of Terms: Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 13: Incorporation Of Additional Policies
Your purchase and use of products or services through this Site are also governed by our additional policies, including Refund Policy, Shipping Policy, and Privacy Policy. By making a purchase, you acknowledge that you have read, understood, and agreed to be bound by all such applicable policies, which are incorporated herein by reference.
Section 14: Contact Us
Tel: +86 13625006690
Email: service@dresskiss.com
Customer Support Hours: Mon-Fri, 9:00AM - 6:00PM (GMT+8)
