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FAQ

FAQ

 

Q:Will I have to pay sales tax?
A:We will send out your parcel as a "gift"  and mark the value in low, but we can't promise no sales tax.

Q : May I know whether you are safe?
A:We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.

Q : How can I do the payment?
A:Payment: Currently, We Accept Paypal Payment


Q : Do you have a physical store?
A:We just do the business on line.

Q : How can I choose my size?

A:You can send an email to the customer service to ask the specific size.
 
Q : Can I exchange my item, size or shipping address?
A:Yes you can but you have to inform us before your item is shipped. Please note we can't do the exchange once we have shipped your order.

Q : How fast can I get my order?
A:Different shippping method will cause different delivery time. But you can find more follow this link: https://dresskiss.com/pages/shipping-payment

Q : Can I return my item?
A:If you are not satisfied with your purchase and want to return them back, please contact our customer service first. After we receive the parcel you send back, we will refund the item amount to you. For more return policies, you can click this link: https://dresskiss.com/pages/return-exchange


Q : How to contact you?
A:For your order please contact 

Email: [email protected],

TEL: 86-15860758038, Yanru Zhang, Amy

Our Company Address: Zhonghai Jincheng International 20, XingBin Street, Jimei District, Xiamen, Fujian, China. 

Updated on 29th, January, 2024
Best Regards
https://luffydress.com/