Shipping Policy

DressKiss aims to offer you a seamless shopping experience. All orders are shipped from our fulfillment center in Xiamen, Fujian, China. With stable shipping providers and a professional fulfillment process, we ensure your orders arrive safely.

Shipping Destinations
DressKiss currently ships to the United States only.

Order Confirmation

After your order is successfully placed, a confirmation email will be sent to you within 1 hour. Order processing will begin once the order is confirmed.

Order Processing Time

Our business week includes five working days, excluding Saturdays, Sundays, and legal holidays.
Orders are typically processed within 1–3 business days.
Order Cut-off Time: 5:00 PM EST. (6:00AM, GMT+8)

Shipping Time & Fee

We offer both Standard Shipping (USPS) and FedEx (Express Shipping) with varying rates and delivery times.
Standard Shipping is applied by default, but an expedited option (FedEx) is available at checkout.
Free shipping is available for both methods once the minimum spend is met. Please refer to the table below for specific rates and estimated delivery times.
Note: Your total delivery time is the sum of the item processing time and the shipping transit time.

 
Total Delivery Time = Order Processing Time (1-3 business days) + Shipping Time
Please note that delivery dates may be subject to change due to inclement weather or holidays. Due to carrier restrictions, we are unable to deliver to P.O. Boxes, APO, or FPO addresses.Orders shipped to remote locations may experience extended delivery times.

Taxes and Duties

All product prices displayed on our website already include applicable sales taxes and import duties. There will be no additional customs duties, import taxes, or hidden fees charged at delivery.

Package Tracking
Once your order is shipped, we will send a confirmation email with the logistics tracking number of the package.  Tracking information may take a few days to update.You can always check the status of the package on the official website of the logistics company.

Lost or Damaged Package
If your package is lost or damaged during transportation, Please contact our customer service within 7 calendar days of receipt.
We will provide you with free re-shipping or refund services after confirmation.
Please file a claim within 7 calendar days of receiving the package and attach relevant photos (such as damaged products or packaging).

Customer Support
If you have any questions about the shipping policy or need to change your order, please contact us at the following methods:
* Email: service@dresskiss.com
* Company Name: Xiamen Dai Si Wen Clothing Store
* Phone: +86-17750623019 (Yanru Zhang)
* Company Address: Room 1003, No. 20 Jinyuan Dong Erli,Jimei District,Xiamen City, Fujian Province, China 361022
* Support Hours: Mon-Fri, 9:00AM - 6:00PM (GMT+8)